Licensed & insured 24/7 emergency service 4.9 stars, 180+ Google reviews
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HomeServices › Emergency & Storm Damage
24/7 emergency

Emergency & Storm Damage Tree Service

We answer 24 hours a day, seven days a week, 365 days a year. If a tree is on your house right now, call rather than filling out a form. A person picks up.

The short version

What this work involves.

A tree on the roof, across the driveway or hung up over the yard is not something that waits until Monday, and we do not treat it like it is. Crews run through the night and through storm season. During a named storm we stage and go out as soon as wind speeds drop to where working aloft is survivable, which is usually before the power is back on.

When you call, what we need first is whether anyone is hurt, whether there are lines involved, and what the tree is resting on. That determines whether this is a call for us, for the utility, or for both, and we would rather tell you that in ninety seconds on the phone than have you wait on the wrong one.

Right now

Before the truck gets there.

01

Treat every downed line as live

Assume a line on the ground or in the branches is energized, keep everyone well back from it, and call the utility. Nobody should be near that tree until they confirm it is dead, and that includes us.

02

Stay out of the rooms under the impact

A tree resting on a roof is still moving. Ceilings that are holding now come down later, and the load can shift as the wood settles or the wind picks back up.

03

Photograph it before anything moves

Wide shots and close shots, from a safe position. Adjusters want to see the state it was in before anyone touched it, and once we start cutting that evidence is gone.

04

Do not start cutting it yourself

Storm-damaged wood is under tension in ways that are not obvious, and it releases all at once. Chainsaw injuries spike in the week after every hurricane and most of them are homeowners on a ladder.

Included

What you get.

  • Trees off houses, roofs, vehicles and driveways
  • Hung-up limbs and widowmakers made safe
  • Emergency access clearing so you can get in and out
  • Hurricane and tropical storm cleanup
  • Photos and written documentation for your claim
  • Crews running 24 hours a day through storm season
  • Priority response for existing commercial clients
Detail

How this usually goes with insurance.

As a general pattern, homeowners policies tend to cover getting a tree off a structure and repairing what it damaged, while a tree that comes down in the yard and hits nothing is often the owner's cost. Coverage varies by carrier and policy, so treat that as the shape of it rather than as advice about your specific claim.

What we can do is make the claim easier to file. You get photos from before we start, a written scope of what was done, and an itemized invoice, which is what an adjuster asks for. We are not going to tell you what your policy covers, and anyone who guarantees your insurance will pay before they have seen your policy is telling you what you want to hear.

Where

Emergency & Storm Damage across north and central Florida.

Not on the list? We cover eighteen counties, Jacksonville down to Melbourne and west past Ocala. This is a sample rather than a boundary.

See every area we cover
Straight from Google

4.9 stars across 180+ reviews.

“The Elite Tree Care of Florida did a fantastic job from shaping our huge camphor tree, the speed of getting the job done, and clean up in the backyard, side yard, my driveway and the street was clean like they were never there. I would highly recommend Elite Tree Care of Florida for any tree work.”

Tim Washburn
Google review

“Elite Tree Care did an outstanding job in explaining the condition of our tree, made a reasonable solution to resolve the issue, and trimmed out tree to help save it from being cut down. I strongly recommend this company for al tree care needs.”

Timothy Miller
Google review

See all of them

Every review we have is public. Read them before you call anyone.

Read on Google
Common questions

Emergency & Storm Damage, answered.

How fast can you actually get here?

On a normal night across Volusia and the surrounding counties, same day is realistic and often within a few hours. After a named storm everyone is calling at once, so we triage: trees on occupied structures first, then blocked access, then everything else. We will tell you honestly where you sit in that order.

A tree took down the line to my house. Who do I call?

The utility first, always. The line from the pole to your house and anything upstream of it is theirs, and it needs to be de-energized or dropped before anyone works in that tree. Call us at the same time and we will schedule around them.

Do you work during the hurricane itself?

No, and neither should anyone else. Crews stage before it hits and start as soon as it is safe to be outside and aloft, which in practice is usually the same day the winds drop.

Will you work with my insurance company?

We give you what they ask for, meaning photos, a written scope and an itemized invoice. We do not bill carriers directly or negotiate claims for you.

Is emergency work quoted the same way?

Yes. You get a price before we start, in writing, the same as any other job. The one thing we will do first without waiting is make an actively dangerous situation safe.

Are you licensed and insured?

Yes, fully licensed and insured with liability and workers compensation coverage. We will hand you the certificate before work begins if you ask for it.

Is the estimate really free?

Yes, and there is no obligation to book. We come out, walk the property, and give you a fixed price in writing that does not change on the day of the job.

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The rest of what we do.

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